Regardless of the stakes, cheating is still cheating. A viral video earned a micro stakes player on ACR Poker a lifetime ban.
Cheaters have always tried to swindle money in poker. The major operators invest millions to offer customers a safe and fair game. Right now, real time assistance (RTA) is once again a hot topic in the poker community.
The reason is a video that circulated on Twitter. It showed a player using software from TrenirusGTO to get help in real time. The player’s name was blurred out, but it was clear he was playing on ACR Poker.
With how easy it is to build tools using AI now, it’s not really a question of if there is RTA going on (it probably hasn’t been a question for years), but rather how good is the real time info they receive.
I really struggle to envision an ending that isn’t the operators and the cheats making all the money.
— Matt Berkey (@berkey11) September 17, 2026
The poker room quickly issued a statement. The ACR CEO Phil Nagy didn’t hold back either: “RTA is 100% a concern for the poker industry. We currently ban players caught using tools like this, and ACR is the ONLY site on the planet that shows all hole cards face up at a final table.
Why? Because if we miss something, the community can spot it, call it out, and we’ll address it. The LAST place you want to use RTA is on ACRPoker. We catch you, we ban you for life.” (Source: Twitter)
After just a few hours, ACR Poker finished its investigation and banned the user UGLYRETD. According to the poker room (via Twitter), the player had played only 111 hands at the micro stakes and lost money. Seven players who had lost money to the cheater were compensated.
ACR Poker Update Regarding TrenirusGTO
Following our statement earlier today regarding the video showing TrenirusGTO being used during live play on ACR Poker, our Security and Game Integrity team has identified the account involved.
The ACR Poker username shown in the video was UGLYRETD.
Our investigation determined that the account was created on 8/2/2026, deposited $14.13, and played on ACR Poker for a single day.
During that time, the account played 65 hands at $0.05/$0.10 stakes, 27 hands at $0.02/$0.05 stakes and 19 hands at $0.01/$0.02 and recorded a net loss of $-13.12.
The account has been permanently banned from ACR Poker.
While the account was a net loser overall, it did win individual hands against other players during the session.
A total of 7 players who lost money directly to this account will be refunded for the affected hands and notified within the next 24 hours.
Our Security and Game Integrity team worked quickly to identify the account, review the relevant play, and establish the scope of the activity after the video was brought to our attention.
We also want to thank the poker community for bringing this matter to our attention and for the information and support provided throughout the investigation.
Protecting the integrity of our games is a shared responsibility, and reports from players and the wider poker community are an important part of that process.
As new forms of prohibited assistance continue to emerge, we will continue evolving our detection, investigation, and enforcement processes.
We will not publicly detail those methods, but our position remains unequivocal:
Real-Time Assistance is prohibited on ACR Poker. Accounts found using it will be permanently banned, and affected players will be made whole.
We appreciate the poker community holding us accountable, and we will continue working to make ACR Poker a safer and fairer place to play.
– ACR Poker